Delivery

The sales document chain from quotation to customer payment — each step's status, its stock and GL effect, and how Norma automates it.

The physical shipment of goods to a customer — reduces stock immediately and posts COGS under perpetual inventory.

Stock movement types, valuation methods, warehouses and bins, the counting process, and each movement's accounting effect — plus how Norma reads and moves stock.

How operational documents feed the general ledger, the standard journal entry per document type, A/R and A/P aging, payments, bank reconciliation, dimensions, and the period close — plus how Norma reads the books.